{"id":1815,"date":"2025-05-22T12:15:55","date_gmt":"2025-05-22T12:15:55","guid":{"rendered":"https:\/\/heroncity.hajagency.com\/frequently-asked-questions\/"},"modified":"2025-11-10T14:11:02","modified_gmt":"2025-11-10T14:11:02","slug":"faq","status":"publish","type":"page","link":"http:\/\/heroncity.se\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n
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FAQ<\/h1>\n<\/div>\n\n\n\n
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Cash machine<\/h2>\n\n\n\n

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There is no ATM in Heron City.<\/p>\n\n\n\n

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Bicycles<\/h2>\n\n\n\n

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Bicycles, inlines, kick bikes\/scooters or skateboards are not allowed in Heron City.<\/p>\n\n\n\n

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Electric vehicle chargers<\/h2>\n\n\n\n

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We have 28 charging stations for electric cars on level 0, level 2 and level 3 of the parking garage. <\/p>\n\n\n\n

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Photo booth<\/h2>\n\n\n\n

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There is a Speed Photo photo booth next to the garage entrance on level 3. You can use it to take ordinary photos, but also to upload them quickly and easily to your mobile phone.<\/p>\n\n\n\n

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Dogs<\/h2>\n\n\n\n

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Dogs or other animals are not allowed in Heron City.
The exception is guide or assistance dogs.<\/p>\n\n\n\n

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Communications<\/h2>\n\n\n\n

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It is both easy and convenient to get to us, both by car or public transport. Read more here about the routes to Heron City.<\/p>\n\n\n\n

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Charge your phone or other mobile devices<\/h2>\n\n\n\n

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Naki Power offers portable powerbanks if you need to charge mobile devices on the go.
You can rent a powerbank via the Naki app or by swiping the card at one station, using it and then returning it at another station.

Naki’s power bank station can be found on floor 3 next to the garage entrance or outside Mio’s entrance.<\/p>\n<\/div>\n\n\n\n

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Playground<\/h2>\n\n\n\n

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Outside the main entrance to Heron City at Dialoggatan 2, there is an outdoor playground for all children with running legs and benches for those who want to sit down.<\/p>\n\n\n\n

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Parking<\/h2>\n\n\n\n

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We have several parking lots adjacent to Heron City and as much as 6 hours of free parking with a parking disc in the garage and in our eastern parking lot at the main entrance on Dialoggatan 2. <\/p>\n\n\n\n

The provider is Easypark.<\/p>\n\n\n\n

You can find more information about our parking lots here.<\/p>\n\n\n\n

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Toilets<\/h2>\n\n\n\n

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There are two toilet sections on floor 3.
One at the far end of our food court past Pizza Hut and the other next to Caf\u00e9 Classico. Both sections have disabled toilets with changing tables and a men’s and women’s section.

Our toilets are free of charge and open at 10.00 every day.<\/p>\n\n\n\n

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Lost and found<\/h2>\n\n\n\n

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Have you lost or forgotten something with us?
Contact our call center on 08- 505 600 39 and they will help you.<\/p>\n\n\n\n

If you have lost something at Filmstaden, contact them directly<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Can’t find what you’re looking for?<\/h2>\n\n\n\n
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Contact us<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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FAQ Cash machine There is no ATM in Heron City. Bicycles Bicycles, inlines, kick bikes\/scooters or skateboards are not allowed in Heron City. Electric vehicle chargers We have 28 charging stations for electric cars on level 0, level 2 and level 3 of the parking garage. Photo booth There is a Speed Photo photo booth […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":34,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1815","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently Asked Questions - Heron City<\/title>\n<meta name=\"description\" content=\"Lost something? Are dogs welcome? How do you get here? Is there a playground? 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